Quality Policy Statement
Transcentral Ltd., are dedicated to the principle of never-ending improvements in innovation, service quality, reliability and customer service.
Our principal aim is to always supply to our customers high quality transport and warehouse solutions that give confidence with reliability and comply with all current pertinent standards and legislation. We aim to meet our customer requirements and expectations.
The establishment of a QUENSH management system is therefore the foundation to establish a company culture built upon continual improvement.
Our QUENSH management system is based on the requirements of BS EN ISO 9001, BS EN ISO 14001 & BS ISO 45001 and the company is fully committed to fulfilling these requirements.
The QUENSH management system provides a framework for a risk-based approach to thinking, managing opportunities and mitigation of risks and has been developed to enable full integration of in house, service, industry best practice and customer specific requirements.
This in turn improves the overall efficiency of the organisation and supports “top management” with complaints / defects prevention, customer satisfaction, pursuit of continual improvement and the achievement of our QUENSH objectives.
The Director will demonstrate leadership and commitment through the implementation of the QUENSH system, including the formulation, monitoring and measurement of our QUENSH objectives.
This policy will be communicated to all staff and stakeholders together with interested parties i.e. subcontractors that may be working on our behalf, and will be available to the public via Transcentral web site: www.transcentral.co.uk
The Director will review this policy and formulate QUENSH objectives during management reviews to ensure its integrity, effectiveness and compatibility with the context and strategic direction of the organisation.